Overview of the Job...
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Why do Shippers use Freight Brokers and Agents?
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Requirements of becoming a Freight Broker Agent
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What is a Freight Broker Agent?
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Requirements to become a Freight Broker
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What is a Freight Broker?
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Industry Overview
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Overview of the Transportation Industry
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Industry Potential and Trends
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Requirements
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Legalities of Broker/Brokerage Services
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Duties
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Double Brokering Legalities
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To be a Freight Broker or to be an Broker Agent
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Marketing and Sales
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More on Marketing
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Market Niches
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Competition
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Networking
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Promotions
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How to buy company vehicle for you business at a discount.
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Customer Relations and Customer Profile
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Qualifying the Prospect
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Determining Needs
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Features and Benefits
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Managing Objections
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Personality Types
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Building Trust
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Sales Process and Growth
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Overcoming Challenges
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Shipper Situations
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Carrier Situations
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Consignee Situations
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Success and the Broker/Agent
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Why Become a Broker or Agent?
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Benefits and Opportunities
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Traits of a Successful Broker/Agent
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Goal Setting
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Qualities of Success
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Getting Started
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Starting Your Business
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Your Business Name
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Setting Up Your Business
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Where to file for Your Broker Operating Authority
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Where to file for your Surety Bond
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Where to obtain your Process Agents
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Developing Business Credit
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The Next Steps
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Ensure Cash Flow Resources - Factoring Companies
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Business Bank Account
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Setting Up Your Office
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IT Specs
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Office Basics
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Transportation Software and other Software Considerations
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Preparing Your Initial Marketing Materials
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Determining Your Business Identity
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Decide on Initial Niche Target Markets
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Formulate Initial Web Site
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Shipper/Carrier Marketing and Dynamics
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Setting Up Your Shipper Package
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Setting Up Your Carrier Package
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Setting Up Your Broker Package
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Setting Your Rates
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Determining Rates
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Rate Variables
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Types of Rate Matrices
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Fuel and Surcharges
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Accessorial Fees
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Finding Shippers & Negotiations of Fees
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Load Dynamics and Operations
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Building the Load
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Load Data & Entry
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Special Instructions
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Rate Verification With Customer
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Matching the Carrier
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Load Posting - Correctly
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When to Post and What to Post
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Checking Authority and Safety
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Insurance Verification
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Carrier Profile
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The Process Continued
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Rate Confirmation
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Carrier Pick-up and Delivery
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Dispatching
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Tracking and Verification
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Shipper Call Ins
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Dealing with Errors of Load
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Carrier Relations
Thank you for viewing!
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